Keeping Depot Customers & Staff Safe

With Alberta’s Stage 3 reopening and the lifting of all mandatory restrictions on July 1, 2021, Alberta depots are still required to ensure the safety of customers and staff. While health and safety measures may vary according to depot size and set up, this commitment is a standard that has always existed in the beverage container recycling industry.

While provincial restrictions related to masks and social distancing are no longer in place, depots are required to follow any municipal direction or guidelines for businesses in their communities. If there are no related municipal requirements, depots will each use their own discretion about health and safety measures, keeping in mind the compliance standards they must adhere to as part of their permit to operate and the BCMB’s by-laws and policies.

The BCMB is proud of the work Alberta depots have done during the COVID-19 pandemic to keep staff and customers safe and to keep the beverage container recycling industry operating so Albertans can return their beverage containers for a refund. Our entire industry also appreciates the understanding and patience depot customers have shown since the start of the pandemic.    

For more information, please see the FAQs below.

July 1, 2021


Below is a list of Frequently Asked Questions (FAQs) for the beverage container recycling industry. To download a copy of these questions, please click here.

1. With mandatory restrictions now lifted in Alberta, are there any requirements depots must still meet related to COVID-19?

While provincial restrictions related to masks and social distancing are no longer in place as of July 1, depots are required to follow any municipal direction or guidelines for businesses in their communities. If there are no related municipal requirements, depots are to use their own discretion about health and safety measures, keeping in mind the compliance standards they must adhere to as part of their permit to operate and the BCMB’s by-laws and policies.

Depots should also remove any Government of Alberta COVID-19 signage previously downloaded from the provincial government website. Should a depot choose to implement their own protocols, signage developed by the depot should replace the government signage. Or if the depot’s municipality provides signage to align with municipal restrictions, these may be acquired and used by the depot.

If you have any questions or concerns, please contact us. 

2. Is the BCMB office open?

BCMB staff are maintaining a combination of working from home and the office for the foreseeable future. Meetings with staff will continue to be by appointment only as staff will not be present in the office full time. Please note that staff phone numbers have recently changed. Our hours and contact information can be found on the BCMB website.

July 1, 2021

BCMB Mandate - to regulate and enhance a leading beverage container system that protects Alberta’s environment.