The success of Alberta’s beverage container recycling system is heavily dependent on the customer’s experience at your depot.
The BCMB has established minimum requirements for the permitting and operation of a depot. The enforcement of these requirements ensures the building of consistent standards for the depot network that stakeholders, such as the government and the public, can rely on.
As per the Depot By-law, Depot Inspections focus on:
To learn more about Operational Compliance: Watch Video!
For more information, please click the links below to review the following documents:
The BCMB has introduced a Depot Performance Evaluation process to the depot network. Replacing the former depot self-inspection program, the new evaluation process features several performance categories and provides a complete review of a depot’s performance over the previous 12 months of their assessment period. Depots are assessed for areas of success and compliance with the following:
Additional inspections will be conducted where necessary according to the Risk Assessment Matrix below:
Annual depot inspections are important to the BCMB as they allow Compliance Officers to develop and maintain relationships with depot operators and provide a convenient opportunity for depot operators to pose questions and ensure quality service to the public is attained.
The BCMB’s goal is for visits by Compliance Officers to be positive interactions while still ensuring non-compliance with regulation, by-law and policy issues are addressed immediately to protect other depots and the entire industry.
BCMB Compliance Officers visit most depots on an annual or as-needed basis. Compliance Officers use the Inspection Form to evaluate whether or not a depot is meeting the minimum standards as identified in regulation and in BCMB’s By-laws.
There are many different types and locations of depots in Alberta. Meeting a standard may look different for one depot compared to the next. However, in order to operate in Alberta, a depot must meet all the minimum standards defined by the BCMB.
Compliance Officers are well informed on industry standards, best practices and industry initiatives. Please do not hesitate to contact a Compliance Officer to learn more about any Compliance Program or BCMB standard. To contact a Compliance Officer, click the link below to be redirected to the BCMB Contact Page:
All depots are audited by a third-party contractor through the BCMB’s Refund Compliance Program. Regulation requires depots to provide a minimum refund of $0.10 for all registered beverage containers that are 1L or less and a minimum of $0.25 for all registered beverage containers that are over 1L.
Customer confidence and the reputation of Alberta’s beverage container recycling system are heavily influenced and enhanced by depots providing accurate refunds.
Audit Resulting in Non-Compliance
An audit is considered non-compliant if the refund paid by the depot is at a variance worse than -3% of the expected (actual) refund value for that order.
Challenging an Audit
A depot may challenge a Zone 2 (variance worse than -3%) audit report in writing within seven days of receiving the audit results. To challenge an audit, a Quality Monitoring System ticket must be submitted. Any challenge received outside of the seven-day challenge period will be considered invalid. Click the link below to be redirected to the Quality Monitoring System:
To avoid compliance action, the BCMB encourages depots to make every effort to provide each customer with an accurate refund.
Click the link below to contact a BCMB Compliance Officer:
Uniform Code of Accounts (UCA) is an integral component of the beverage container recycling system. Completion of the UCA is mandatory as the operational and financial data submitted from each depot in Alberta is used to assist the Data Collection Agent (DCA) in recommending handling commissions. To learn more about the UCA and how to complete it, please contact the Data Collection Agent using contact information found at the link below:
UCA Process and Compliance
Uniform Code of Accounts (UCA) compliance is governed by the Depot By-law. Click the link below to be redirected to the BCMB Governing Documents page to view the by-law:
The Depot By-law provides for a 7-day grace period before the BCMB issues a compliance fee for non-compliance. This grace period does not serve as an extension to the deadline for filing a UCA but provides the DCA a period of time to verify the UCA and communicate with the depot should there be any errors or missing information.
To contact the DCA, click the link below to be redirected to the BCMB Contact Page:
To learn more about Quality Control Compliance: Watch Video!
For more information on the Quality Control Framework, audits and audit challenges, click the link below to be redirected to the Depot Notice page where you will find a notice, dated March 18, 2021, explaining these items in detail:
A depot will enter Level 1 of the Quality Control Framework when:
1. A depot’s average variance per bag audited over a three-month period exceeds any of the following thresholds:
2. Any material stream variance, in any one audit, is greater than 7%
If depot performance does not improve, movement through the Quality Control Framework can lead to further audits and compliance action enforced by the BCMB. If depot performance improves, the depot can move out of the Quality Control Framework.
For more information on the Quality Control Framework, click the links below to be redirected to the BCMB Governing Documents page where you will find the Depot By-law:
For more information, please contact a BCMB Compliance Officer by clicking the link below:
Depots receive Audit Summary Results through the Quality Monitoring System (QMS). To challenge an audit, please see the following information:
What happens when a audit is challenged?
To contact a BCMB Compliance Officer, click on the link below:
A POR system can be purchased from any vendor but must have the following basic functionality to qualify as meeting the industry standard and be approved for use:
All newly established Depots, regardless of volume, must have a POR that meets the industry standard POR requirements.
The expectation with a newly established Depot is that the operator must have the POR installation included in the construction timelines within the Depot Permit Application. The POR would have to be installed prior to an operating permit being issued by the BCMB.
Compliance fees must be appealed within 30 days of the date the notice of compliance fee is deemed to have been received by the person who is appealing.
If you have received a compliance fee and wish to appeal it for one or more of the above reasons, you must submit the Notice of Appeal Form below to the BCMB: