The success of Alberta’s beverage container recycling system is heavily dependent on the customer’s experience at your depot.
The BCMB has established minimum requirements for the permitting and operation of a depot. The enforcement of these requirements ensures the building of consistent standards for the depot network that stakeholders, such as the government and the public, can rely on.
Depot Inspections focus on:
For more information, please click the links below to review the following documents:
BCMB Compliance Officers visit most depots on an annual or as-needed basis. Compliance Officers use the Inspection Form to evaluate whether or not a depot is meeting the minimum standards as identified in regulation and in BCMB’s By-laws.
There are many different types and locations of depots in Alberta. Meeting a standard may look different for one depot compared to the next. However, in order to operate in Alberta, a depot must meet all the minimum standards defined by the BCMB.
Compliance Officers are well informed on industry standards, best practices and industry initiatives. Please do not hesitate to contact a Compliance Officer to learn more about any Compliance Program or BCMB standard. To contact a Compliance Officer, click the link below to be redirected to the BCMB Contact Page:
All depots are audited by secret (unidentified) shoppers through the BCMB’s Refund Compliance Program. Regulation requires depots to provide a minimum refund of $0.10 for all registered beverage containers that are 1L or less and a minimum of $0.25 for all registered beverage containers that are over 1L.
Customer confidence and the reputation of Alberta’s beverage container recycling system are heavily influenced and enhanced by depots providing accurate refunds.
If a depot provides a refund to an auditor that is greater than +/- $0.50 of the actual total refund value, that audit will be classified as non-compliant.
A notification will be sent out to depots via their industry email address within three business days of the audit occurring, informing the depot an audit has occurred. The depot will receive the audit results within twelve business days of the audit notification being sent. All results will be sent to the depot’s industry email account. The audit results and record, including pictures of the containers returned to your depot, will be provided.
Challenging an Audit
A depot can challenge an audit within seven days of receiving the audit results. To challenge an audit, a Quality Monitoring System ticket must be submitted. Any challenge received outside of the seven-day challenge period will be considered void. Click the link below to be redirected to the Quality Monitoring System:
If a depot provides a non-compliant refund, that depot can expect to receive a second audit within 90 days. If this follow-up audit results in a refund that is not within the industry standard (+/- $0.50), progressive action will be taken by the BCMB. Progressive action consists of a $200 levy and further targeted audits.
In order for a depot to avoid progressive action, the BCMB encourages depots to make every effort to provide each customer with an accurate refund.
Click the link below to contact a BCMB Compliance Officer:
Uniform Code of Accounts (UCA) is an integral component of the beverage container recycling system. Completion of the UCA is mandatory as the operational and financial data submitted from each depot in Alberta is used to assist the Data Collection Agent (DCA) in recommending handling commissions. To learn more about the UCA and how to complete it, click the link below to contact the Alberta Bottle Depot Association (ABDA):
Uniform Code of Accounts (UCA) compliance is governed by the Depot By-law. Click the link below to be redirected to the BCMB Governing Documents page to view the by-law:
The Depot By-law provides for a 7-day grace period before the BCMB issues a compliance fee for non-compliance. This grace period does not serve as an extension to the deadline for filing a UCA but provides the DCA a period of time to verify the UCA and communicate with the depot should there be any errors or missing information.
To contact the DCA, click the link below to be redirected to the BCMB Contact Page:
A depot will enter Level 1 of the Quality Control Progressive Action Policy (PAP) when:
1. A depot’s average variance per bag audited over a three-month period exceeds any of the following thresholds:
2. Any material stream variance, in any one audit, is greater than 7%
If depot performance does not improve, movement through PAP can lead to further audits and compliance action enforced by the BCMB. If depot performance improves, the depot can move out of the PAP.
To review the Quality Control Progressive Action Policy, click the link below to be redirected to the BCMB Governing Documents page:
For more information, please contact a BCMB Compliance Officer by clicking the link below:
Depots receive Audit Summary Results through the Quality Monitoring System (QMS). To challenge an audit, please see the following information:
What happens when a audit is challenged?
To contact a BCMB Compliance Officer, click on the link below:
A POR system can be purchased from any vendor but must have the following basic functionality to qualify as meeting the industry standard:
All newly established depots, regardless of volume, must have a POR system that meets the industry standard POR requirements.
The expectation with a newly established depot is that the operator must have the POR installation included in the construction timelines within the Depot Permit Application.
Compliance fees must be appealed within 30 days of the date the notice of compliance fee is deemed to have been received by the person who is appealing.
If you have received a compliance fee and wish to appeal it for one or more of the above reasons, you must submit the Notice of Appeal Form below to the BCMB: