The success of Alberta’s beverage container recycling system is heavily dependent on the customer’s experience at your depot.
The BCMB has established minimum requirements for the permitting and operation of a depot. The enforcement of these requirements works towards building consistent standards for the depot network that stakeholders, such as the government and the public, can rely on.
The success of beverage container recycling in Alberta is heavily dependent on an Albertan’s experience at your depot.
Depot Inspections focus on:
For more information, please click the links below to review the following documents:
BCMB Compliance Officers visit most depots on an annual or as needed basis. Compliance Officers use the Inspection Form to evaluate whether a depot is meeting the minimum standards as identified in Regulation and in BCMB by-law.
There are many different types and locations of depots in Alberta. Meeting a standard may look different for one depot as compared to the next depot. However, in order to operate a depot in Alberta, a depot must meet all the minimum standards as defined by the BCMB.
Compliance Officers are well informed of industry standards, best practices and industry initiatives. Please do not hesitate to contact a Compliance Officer to learn more about any Compliance Program or BCMB standard. If you would like to contact a Compliance Officer, click the link below to be redirected to the BCMB Contact Page.
All depots are audited by secret (unidentified) shoppers through the BCMB’s Refund Compliance Program. Under Regulation, depots must provide a minimum of $0.10 for all registered beverage containers that are 1L or less and a minimum of $0.25 for all registered beverage containers that are over 1L.
Customer confidence and the reputation of Alberta’s beverage container recycling system is heavily influenced by the accurate refunds provided by Depots.
If a Depot provides a refund to an auditor that is greater than +/- $0.50 of the actual total refund value, that audit will be classified as non-compliant.
You will be informed in writing, within 7 days of the audit, of the results of the audit. All results will be sent to your industry email account. The audit results and record, including pictures of the containers returned to your depot, will be provided to you.
Challenging an Audit
A Depot can challenge an audit within 7 days of receiving the audit results. To challenge an audit, you must submit a Quality Monitoring System ticket. Any challenge received outside of the 7 day challenge period will be considered void. Click the link below to be redirected to the Quality Monitoring System link on this website:
If a Depot provides a non-compliant refund, that Depot can expect to receive a second audit within 90 days. If this follow-up audit results in a refund that is not within the Industry Standard (+/- $0.50), progressive action will be taken by the BCMB. Progressive action consists of a $200.00 levy and further targeted audits.
In order for a Depot to avoid progressive action, the BCMB encourages Depots to make every effort to provide each customer with an accurate refund.
Click the link below to be redirected to the BCMB Contact Page to contact a BCMB Compliance Officer:
Uniform Code of Accounts (UCA) is an integral component of the beverage container recycling system. Completion of the UCA is mandatory as the operational and financial data submitted from each Depot in Alberta is used to assist the Data Collection Agent (DCA) in recommending handling commissions. If you would like to learn more about the UCA and how to complete it, please click the link below to contact the Alberta Bottle Depot Association (ABDA).
Uniform Code of Accounts (UCA) compliance is governed by the UCA Compliance By-law. Click the link below to be redirected to the BCMB Governance Document page to view the by-law:
The UCA Compliance By-law provides for a 20-day Grace Period before the BCMB issues a levy for non-compliance. This Grace Period does not serve as an extension to the deadline for filing a UCA but provides the DCA a period of time to verify the UCA and communicate with the depot should there be any errors or missing information.
To contact the DCA, click the link below to be redirected to the BCMB Contact Page:
A depot will enter Level 1 of the Quality Control Progressive Action Policy (PAP) when:
1. A depot’s average variance per bag audited over a three month period exceeds any of the following thresholds:
2. Any material stream variance, in any one audit, is greater than 7%
If depot performance does not improve, movement through PAP can lead to further audits and compliance action enforced through the BCMB. If depot performance improves, the depot can move out of the PAP.
To review the Quality Control Progressive Action Policy, click the link below to be redirected to the BCMB Governing Documents page:
For more information, please contact a BCMB Compliance Officer by clicking the link below and being redirected to the BCMB Contact Page:
Depots receive Audit Summary Results through the Quality Monitoring System. Challenging an audit:
What happens when a audit is challenged?
To contact a BCMB Compliance Officer, click the link below to be redirected to the BCMB Contact Page:
A POR system can be purchased from any vendor but must have the following basic functionality to qualify as meeting the industry standard:
All newly established depots, regardless of volume, must have a POR system that meets the industry standard POR requirements.
The expectation with a newly established depot is that the operator must have the POR installation included in the construction timelines within their Permit Application.
All Permit Holders are required to attend at least one BCMB Regional Meeting per year, the entirety of the annual ABDA Conference and such other Industry sanctioned meetings as may be required and designated by the BCMB from time to time.